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For every 2 percent increase in the "service climate" - that is, the general cheerfulness and helpfulnesss of the staff - you get a 1 percent increase in revenue. Do the math to determine how much of an increase in "service climate" it will take to increase your revenue as much as you may need right now. There is a current Top 10 List of Businesses that are Growing and Hiring in the midst of the economy shift, one of which is Dreyer's, a $2 billion company with more than 6,000 employees. It just keeps on growing with their "I Can Make A Difference" work environment. New research also shows how negativity in the workplace can significantly hamper employee productivity. "Change" is cited as a major cause of organizational negativity. Employees react to change with negativity, and often the work environment amplifies such negativity and transmits it to others. Any changes recently in your company? In your market? What can you do to reverse negativity and improve "service climate?" I have learned that "difficult people" are often acting like children in adult bodies. Learn how to Make A Difference in 30 seconds or less: 1) Watch this micro-movie: www.MakeADifferenceMovie.com Every Christmas Season and New Year, there are two opportunities afforded everyone: Make A Difference with the Power of Compassion ...is the little book that really will make a positive, self-sustaining difference. It does the work for you! I am confident you will want to provide copies for your friends, family and business colleagues. Rooted in science, presented from a light, spiritual perspective, this book details the immediate life improvements that can stem from the practice of compassion. A message of strength in business and every day life. Making A Difference is helping to transform our mass consciousness to one of peace and harmony through a beautiful, easy to read gift book that allows people to get in intimate touch with the innermost core of their being. To know that they have more power than they have ever realized, to know that they can influence what is happening through the energy generated from compassion. How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak and strong. Because someday in life you will have been all of these. -George Washington Carver Compassion is the radicalism of our time. -the Dalai Lama We have the power to choose in the moment how we want to be in the world. Right hemisphere: I'm connected with the all that is, the life force of the world - one with all that is. Or I can step into the consciousness of my left hemisphere, where I am a single individual separated from the flow, separate from you : I AM - these are the we inside of me. Which do you choose and when? The more time we spend choosing to run the deep inner peace circuitry of our right hemisphere the more we will project peace into the world the more peaceful our planet will be. -Dr. Jill Bolte Taylor, Neuroanatomist |
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This beautifully illustrated book shows how everyone can make a difference with a simple act of compassion toward any challenging person or situation.
"I was touched by your movie. We all know that good teachers make a positive difference each day. Sometimes we just need to be reminded." "I have read this story before but still had to use my shirt sleeve while watching it. In a high school, compassion for others is huge, for both staff and students. I have seen the power of compassion come alive and change a whole culture of a high school. 'The key is sustaining it.' In regard to your book, I have really discovered that kindness and compassion are closely linked to school culture and student success. Much of my work with kids has been about tapping into school's greatest and most under-utilized resource (kids) 'coaching' kids. I have witnessed first hand incredible transformation when the compassion you refer to in your book is extended in the form of 'giving' to others. It becomes a win-win for all, and this is the school culture shift I'm referring to. This is not new news to you, I'm sure"
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